Sub Saharan Africa (SSA) SPM Manager

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This job is FLA Exempt.


Status:       Full Time

Location:   Nairobi, Kenya

Date:          Feb 25, 2014

Grameen Foundation ( is a global non-profit organization that combines microfinance, new technologies, and innovation to empower the world's poorest people to escape poverty. Grameen Foundation has long recognized the critical role of social performance in achieving its fundamental mission: maximizing outreach to and impact on the poor and poorest. In fact, social performance is at the heart of Grameen Foundation’s work.

To carry out its mission, Grameen Foundation recognized the need for a practical, accurate and transparent tool to measure social performance in the same way that financial tools measure operations. As a result Grameen Foundation, in partnership with Microfinance Risk Managements, the Consultative Group for the Alleviation of Poverty (CGAP), commissioned the development of the Progress out of Poverty Index® (PPI®). The PPI is a simple and accurate tool that measures poverty levels of groups and individuals. Using the PPI, Pro Poor practitioners can better determine their clients’ needs, which programs are most effective, how quickly clients leave poverty and what helps them to move out of poverty faster.

 Job Summary:  The Social Performance Management (SPM) Manager will manage Grameen Foundation’s Social Performance Management Center (SPMC) related projects across the Sub Saharan Africa (SSA) region. This includes supporting PPI implementations, facilitating trainings and workshops and managing relationships with strategic partners. While representing SPMC products and services to practitioners, networks, investors and technical assistance providers, the SPM Manager will also provide support to and directly interact with local stakeholders while fulfilling Grameen Foundation targets for PPI implementations in the SSA region.  

Reporting and relationships: The SPM Manager will report to the SSA Regional CEO and will have a shared reporting relationship to the SPMC Director.

Availability: The SPM Manager will be expected to work a standard work week of 40 hours plus additional hours as necessary to get the job done. The position will require extensive travel within SSA and occasional travel outside of the region with up to 30% of the time in the field.

Essential Job Functions

  • In coordination with the SPMC and SSA Regional Team, build a PPI pipeline for PPI implementations within the SSA region.
  • Deliver PPI pilot, implementation, and analysis trainings and workshops to practitioners, networks, and various stakeholders.
  • Provide advisory services and training to practitioners on SPM topics, with a  focus on the PPI.
  • Develop relationships with and actively educate key regional/national microfinance actors on the value, use, and implementation of the PPI and SPM tools.
  • Conduct  due  diligence,  in  collaboration with the  SSA  Regional  Team,  on potential  PPI  partners  by preparing assessment reports and performing initial screenings.
  • Communicate regularly with each member of the SSA Regional Team to effectively manage current and potential efforts within the organization and coordinate monthly reporting to the SPMC team.  Strong communication with DC Team will be vital.
  • In  conjunction  with  the  SPMC  and  SSA  Regional  Team,  monitor  the  on-going  social  performance activities of partners using the PPI.
  • In collaboration with the SPMC Director, identify technical assistance needs and opportunities for PPI partners and develop appropriate technical assistance packages for practitioners.
  • Maintain in-depth knowledge of latest industry and regulatory developments related to microfinance, poverty measurement, and social performance management in all countries of responsibility.
  • Align regional PPI activities within the global PPI strategy.
  • Represent SPMC at relevant regional and international conferences.
  • Conduct data analysis with organizations implementing the PPI to support institutions in interpreting the poverty level information, and use that information to improve their products and services.
  • Coordinate PPI certifications and other global SPMC projects and efforts in SSA.

  Required Knowledge, Skills, and Abilities

  • Excellent interpersonal and problem-solving skills; experience influencing executive management teams.
  • Ability to interact and build close and continuous relationships with stakeholders.
  • Ability to effectively communicate priorities, risks, and concerns to multiple stakeholders.
  • Ability to articulate views clearly and consistently to all kinds of audiences ranging from field personnel to SPM experts.
  • Knowledge  of  microfinance  practitioners,  their  systems,  processes  and  current  capabilities  around technology and information management.
  • Deep commitment to eradication of poverty and alignment with Grameen Foundation’s mission.

  Requirements / Education and Experience:

  • Bachelor Degree required, Master’s Degree preferred with a minimum of 3 years of proven related work experience, five or more years preferred, of which at least two years in microfinance.
  • Extensive experience living and conducting business in SSA Region is highly desirable. Microfinance experience, particularly in the area of SPM, preferred. Strong training experience and an understanding of the PPI helpful.
  • Excellent written and verbal communication skills. Fluency in English and French is required; other languages useful in the region are favored.

Physical and Environmental Conditions:  This position does not require unusual demands for physical effort.  This position may occasionally require physical effort to lift and transport boxes weighing no more than 50 pounds.  Work environment involves everyday risks or discomforts that require normal safety precautions typical of places such as offices, meeting or training rooms, residences, or commercial vehicles; e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls, and observance of fire regulations and traffic signals.

Additional Comment

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.

Important notice: Local Candidates are strongly encouraged to apply.

 The above job description is not intended as exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.

Interested candidates, please click here.


© 2014 Grameen Foundation USA. All rights reserved.

Grameen Foundation is approved by the Internal Revenue Service as a 501 (C) (3) tax-exempt organization, and all donations are tax deductible to the extent provided by law. Grameen Foundation's Federal Identification Number (EIN) is 73-1502797.

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