Creating Client-Focused Microfinance on the Frontlines

You are here

December 16, 2010

Discussions of the microfinance crisis in Andhra Pradesh, India, have, so far, overlooked one area that might have a played a contributing role: human capital management practices.

Grameen Foundation’s Human Capital Center focuses on improving these “people practices” at microfinance institutions (MFIs).  In this piece for CGAP’s Microfinance Blog, Peg Ross, director of the Human Capital Center, discusses the critical role frontline staff can play in improving MFIs’ overall social and financial impact.

Read more at the CGAP blog.

 

Add new comment

Filtered HTML

  • Web page addresses and e-mail addresses turn into links automatically.
  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Allowed HTML tags: <p><br><a> <em> <strong> <cite> <blockquote> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

© 2014 Grameen Foundation USA. All rights reserved.

Grameen Foundation is approved by the Internal Revenue Service as a 501 (C) (3) tax-exempt organization, and all donations are tax deductible to the extent provided by law. Grameen Foundation's Federal Identification Number (EIN) is 73-1502797.

Charity Navigator BBB Rating

site design and development by Firefly Partners