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Imagine you’re a program officer working with teams of field staff, some located in remote villages. Though your colleagues in the field make almost daily visits to see clients, it sometimes takes weeks for you to get the data, leaving you ill-prepared to manage problems or even spot them before they erupt.
For countless social sector organizations, this is a major obstacle that affects their entire chain of operation, from how they manage supply inventories and the work of field staff to how quickly they can prepare up-to-the-minute reports for senior executives and funders.
It can be especially problematic for poverty-focused organizations that work in very rural, hard-to-reach areas, where they are expected to manage their data processes often without reliable access to electricity and cell phone reception.