Matt Duncan is the Director of Market Development, Technology for Microfinance Initiative for Grameen Foundation’s Technology Center based in Seattle, Washington. He has been collaborating with Microsoft Community Affairs to plan the Microfinance Leadership Summit in India, where microfinance institutes will learn about cloud solutions and other technology tools that will help them serve more people in poverty.
It was that awkward shuffle. I was standing in the aisle as our flight was loading. Despite repeated requests at the check-in desk, my wife and I did not get seats together, so I was faced with attempting to convince a fellow passenger to trade seats with me. I was optimistic as I had a highly-sought after aisle location to offer.
Attempt #1: failure. I could not overcome the language barrier between a shy Vietnamese woman and myself. Attempt #2: Again, a failure. I approached the woman who had the seat assignment next to me. I offered the comfort of an aisle seat near the front but no deal. I was left with one final option: shuffling around all four seats in our row without displacing the first woman who had refused to move. My last hope strolled onto the jet, and I worked my best pitch. Just as they announced the closing of the cabin door, I got a gentleman on his way home to Bangalore, India to switch seats with me. An exhausting way to embark on the first of two nine-hour legs to New Delhi.
Vikrum, the kind gentleman who had switched his seat, and I struck up a conversation across the aisle. He asked the obligatory question, “What do you do?” – a simple question that often gives me pause. My job is not easily explained in a simple sentence, at least for me. I respond, “I am solving world poverty.” He paused and replied, “Now that’s a grand goal. I work for a software company.”
We soon discovered that our careers were more aligned than we might have expected. Vikrum works in Marketing and Sales for Microsoft Azure, the software company’s cloud computing platform. An ironic synergy considering that I was headed to New Delhi for the Microfinance Leadership Summit, an event my organization – the Grameen Foundation – planned in partnership with Microsoft and Access Development Services, a local microfinance association. The Summit will help microfinance institutes (MFIs) understand how cloud computing and other technologies can help them accelerate growth and increase transparency. A serendipitous seat change indeed... We exchanged business cards and sat back as the plane took off.
Four hours into the flight, Vikrum invited me to join him to stretch our legs. Huddled in the corner of the plane, we discussed the tremendous upswing in the adoption of cloud computing. With more than 13 data centers worldwide, Microsoft is seeing businesses shifting to cloud computing on the basis of cost savings and convenience, among other reasons. Vikrum’s recent travel history serves a good indicator of the rising demand for this emerging computing approach.