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Specialist, Technical Product Management, TaroWorks

This job is not FLA Exempt.


Status:                        Full-Time, RegularLocation:                    Nairobi, KenyaDate:                           February 2015Job Summary:  The Specialist, Technical Product Management (TPM) will be responsible for executing against the overall TaroWorks product release schedule and driving the ontime delivery of TaroWorks software releases.  They will be responsible for customer requirements gathering, understanding use cases, developing functional specifications, defining user stories and acceptance criteria, and ensuring  a seamless integration into the product.  The TPM will work closely with the software development team to prioritize work, remove obstacles, troubleshoot bugs and ensure the team is working efficiently on advancing the TaroWorks development cycle.   In addition, TaroWorks is a small team that operates in a startup-like environment - the TPM will be expected to contribute in other areas in addition to their core responsibilities as needed.Reporting:  The Specialist, Technical Product Management, TaroWorks (TPM) will report to the Group Manager, Product and Professional ServicesAvailability:  The TPM will be expected to work a standard work week of 37.5 hours plus additional hours as necessary to get the job done.  The position may require regional and global travel, up to 20% travel.Essential Job FunctionsOwn and drive all new functional development in the TaroWorks product; understand deeply customer use cases, develop functional specifications, and work with software developers to get the right functionality into the product. Using agile development methodologies, translate customer use cases and requirements into user stories, drive bug triage and all other program management related processes as part of the overall TaroWorks software development cycle.Develop and represent core functional expertise in the TaroWorks  product.Advocate for and have deep understanding for Quality Assurance processes as part of the development cycle, including assisting with and reviewing Acceptance Criteria and Test Scripts.Monitor and improve existing Development and QA processesCollaborate frequently with the Product Design team to review user research and give feedback on UI design and product wireframesWork closely with TaroWorks sales and professional services team members to support them with customer support and release documentation Key stakeholder in development of the TaroWorks product roadmapWork with TaroWorks product team to ensure regular communication of current project work and overall product roadmap to stakeholders.Other duties, as assigned.Required Knowledge, Skills, and AbilitiesDeep commitment to eradication of poverty and alignment with Grameen Foundation’s missionDemonstrated experience managing software development projects with multiple stake-holders, driving issues to resolution and shipping products; passion for delivering tangible results; able to juggle multiple priorities.Strong technical ability;  ability to understand and willingness to deep dive in technical issuesExperience with and/or Android mobile a plus.Experience with Agile methodologies and test driven development required.Experience working with remote software development teams a plus.Experience with supporting and deploying mobile applications a plus.Strong written and verbal skills; ability to work closely with both technical and non-technical peers and ability to effectively communicate with end users, business decision makers, and software developers.Fluency in English required.Previous experience working and living in the emerging markets a plus.Education and/or ExperienceBachelor’s degree required.Two to five years progressive and relevant experience.Physical and Environmental Conditions:  This position does not require unusual demands for physical effort.  This position may occasionally require physical effort to lift and transport boxes weighing no more than 50 pounds.Work environment involves everyday risks or discomforts that require normal safety precautions typical of places such as offices, meeting or training rooms, residences, or commercial vehicles; e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls, and observance of fire regulations and traffic signals.Additional Comment:  The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.For more information about Grameen Foundation please visit our website at   Interested applicants please submit resume HERE. No telephone calls please.  

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