Director, Social Performance Management Center

Job Summary: 

The Director of Social Performance Management Center (SPMC) is responsible for leading the development and execution of Grameen Foundation’s social performance strategy, designed to ensure microfinance institutions and those who serve them are able to measure the social bottom line in additional to the financial bottom line.  The Director will build GF’s leadership role in the social performance space and will lead Grameen Foundation’s industry-wide efforts towards adoption of consistent social performance measures. This will include overseeing the continued implementation and scaling of the SPMC’s flagship product, the Progress out of Poverty IndexTM (PPI), the leading industry tool that measures the achievement of microfinance institutions’ social goals.  The Director will also be responsible for overseeing Grameen Foundation’s internal efforts to incorporate social performance measurement across all its microfinance and technology products and services. 

The Director will oversee a team of social performance experts and will further the appropriate partnerships with social investors, NGOs, academics, and development institutions to execute the strategy.

Reporting and Relationships: 
• Reports to Vice President, Microfinance;
• Meets regularly with fellow Directors, Advisory Council members, and Executive Leadership team for planning and progress review;
• Coordinates with Development Department on fundraising activities.

Availability:
The Director will be expected to work a typical work week of 37.5 hours plus additional hours as necessary to complete projects.  The position will require travel within the US and abroad.  The Director is expected to spend 30% of their time traveling domestically and abroad.

Essential Job Functions:
• Sets strategic vision and direction for the SPMC in coordination with internal stakeholders
• Responsible for leadership, management, and execution of the SPMC strategy, including strategy for industry engagement.
• Supervises the product development and deployment process from end-to-end, particularly related to the PPI and any new products developed by the

SPMC
• Creates business plan and model for the SPMC
• Oversees the design and execution of an internal framework for social performance measurement
• Develops and implements strategic partnerships aimed at furthering GF’s industry-wide social performance efforts
• Develops and maintains overall responsibility for setting and achieving work plans and annual budgets for the SPMC
• Supervises SPMC staff and their human resource development.  This will include coordinating the recruitment and supervision of not only staff, but also consultants, volunteers, and other professionals on supporting the SPMC;
• Identifies funding opportunities for specific activities in conjunction with the Development Department;
• Establishes visible industry platform for GF’s social performance efforts and the importance of social performance in general, including designing and executing a communications strategy and representing GF at conferences and speaking engagements;
• Maintains strong relationships with and reports regularly to GF management team, Board of Directors, donors and partners about progress across all projects.

Required Knowledge, Skills, and Abilities:
• Ability to lead, inspire and effectively manage and delegate to experienced staff;
• Ability to effectively represent the organization in various associations and industry venues and be a public spokesperson for GF, including excellent public speaking skills;
• Deep knowledge of microfinance, poverty reduction strategies, and available social performance tools;
• Demonstrated project management skills, including management of multi-country projects;
• Proven ability to develop strategic plans and to translate that strategy in action and results;
• Strong analytical & problem solving skills;
• Excellent research, writing, and communication skills; ability to gather, synthesize and present information in a professional and compelling manner.

Education and Experience:
• Master’s degree with 12 or more years progressive experience is preferred in the international development field or in emerging markets business; minimum of a Bachelors degree with 8 years progressive and relevant experience is required;
• Extensive program/product management and/or executive management experience, with demonstrated ability to take a product and bring it to meaningful scale in a challenging environment;
• Strong and demonstrated commitment to the role social performance plays in the advancement and effectiveness of the microfinance sector;
• Experience developing and creating business models, developing budgets and managing project financials;
• Excellent public speaker; cross cultural skills, and a proven ability to work successfully in a developing country context.

Physical and Environmental Conditions:
This position does not require unusual demands for physical effort.  This position may occasionally require physical effort to lift and transport boxes weighing no more than 50 pounds.

Work environment involves everyday risks or discomforts that require normal safety precautions typical of places such as offices, meeting or training rooms, residences, or commercial vehicles; e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls, and observance of fire regulations and traffic signals.

Additional Comment:
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.

Interested candidates should send a resume with a brief cover letter explaining why you are interested and what you will bring to the position.  Resumes should be sent via email to jobs@grameenfoundation.org and cnestor@grameenfoundation.org Please put “Director SPMC” in the subject line.  No Calls Please.