Status: Full-Time Project Employee
Location: Medellin, Colombia
Date: August 29th, 2012
Job Summary: The Technical Account Officer will configure client accounts and equipment, provide training and support to clients, and manage procurement and inventory processes. This is a dynamic client facing role on a highly driven and fast-paced team for a technology professional who understands the potential to use Information and Communication Technology to improve the lives of the poor.
Project Description: Grameen Foundation (GF) has been using mobile phones to reduce poverty for over 10 years and has a proven track record of reaching the poor and poorest with the information they need to improve their lives and livelihoods. We have mobile programs across the globe and design initiatives that allow poor communities to connect and transact with expanded networks of service providers and market players. Grameen Foundation offers organizations serving the bottom of the pyramid (BoP) powerful new tools: mobile technology and a methodology for leveraging existing networks of intermediaries to deliver mobile services. In Colombia, we are collaborating with a wide range of partners to provide mobile agricultural information and financial services to rural communities to reduce poverty. We have ambitious goals for poverty alleviation in Colombia and across Latin America and are building a team to execute on this exciting vision.
Reporting and relationships: The position will report to the Technical Product Specialist.
Availability: The Technical Account Officer is expected to work a standard work week of 40 hours plus additional hours as necessary to get the job done. The position will be based in Colombia. This position will need to be flexible to work in local conditions and across different time zones. This position will require infrequent travel (10-15%) within Colombia, and may require occasional travel to other countries as needed.
Essential Job Functions
Procurement and Inventory Management
Product and Equipment Configuration
Required Knowledge, Skills, and Abilities
Education and Technical Experience
Physical and Environmental Conditions:
This position does not require unusual demands for physical effort. This position may occasionally require physical effort to lift and transport boxes weighing no more than 50 pounds.
Work environment involves everyday risks or discomforts that require normal safety precautions typical of places such as offices, meeting or training rooms, residences, or commercial vehicles; e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls, and observance of fire regulations and traffic signals.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.
Interested candidates should send their resume and brief cover letter explaining why you are interested in this position and what you will bring to the position. Resumes will be accepted through Sept 29th, 2012 and should be sent via email to email@example.com Please put “Technical Account Officer” in the subject line.