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Sub-Saharan Africa

How do you know “Resilience” when you see it? Characteristics of Self-perceived Household Resilience among Rural Households in Burkina Faso

The primary goal of this paper is to identify the characteristics of self-perceived resilience among a small sample of women in rural Burkina Faso. The findings from this paper provide unique insights into the set of factors, if reinforced by financial institutions and development practitioners, that are likely to strengthen household resilience.

Designing Financial Services to Respond to Household Shocks: A Case Study of RCPB’s Health Savings and Loan Product

This case study follows the experience of Reseau des Caisses Populaires du Burkina Faso (RCPB), a credit union network based in Ouagadougou, Burkina Faso, in designing a health savings product and health loan (which could be accessed only when a health savings account was in use and depleted of funds) that clients could use to address health costs.

The Role of Financial Services in Building Household Resilience in Burkina Faso

To fill some of the gaps in knowledge about how financial services contribute to household resilience, a series of financial diaries and qualitative data were collected among 46 women in rural Burkina Faso. Results from the study revealed that the demand for financial services to anticipate and cope with shocks appears widely unmet.

Building Human Capital

Though mobile financial services offer microfinance institutions an important new channel to serve clients, their staff remain their most valuable asset. This is an important consideration for institutions as transitioning to mobile-based services will require all of their departments to navigate change.

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