Though mobile financial services offer microfinance institutions an important new channel to serve clients, their staff remain their most valuable asset. This is an important consideration for institutions as transitioning to mobile-based services will require all of their departments to navigate change.
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Despite the large sums of money being poured into digital financial services around the world, enrollment and usage remain low and few services reach those who need them most. Grameen Foundation worked with two institutions that offer microfinance services in Uganda to help increase the adoption of digital services among current and potential clients.
With the rapid growth of mobile money services, financial providers are testing ways to use this distribution option. The infrastructure offered by mobile money operators allows financial services providers to reduce distribution costs and increase staff efficiency, while customers benefit from having more convenient and lower-cost financial access points.
Though agriculture is the main livelihood for most Kenyans, more than 75 percent of the country’s agricultural outputs are still produced by smallholder farmers on small plots of land using traditional technologies—and mainly for consumption rather than sale.
March 16, 2015
By Caroline Mwende
Dorcas Wanjiru is a small-scale farmer from Banana, an area in central Kenya that is rich in agricultural production. When we arrive at her home, she is in the farm but quickly comes over and gladly welcomes us into her home.
It is a small piece of land; less than an acre. She lives here with her husband and four children and also carries out her farming activities here.
This report reviews the constraints that are hindering the adoption of traditional financial services by the mass market in Nigeria.
Smallholder farmers in Africa, Asia and Latin America face many challenges, including little or no access to quality inputs (e.g., seeds and fertilizer), insufficient information about farming "best practices", market prices and weather and limited access to markets and few financial resources. This makes it extremely difficult to increase t
Charles, a father of four, was selected by his peers to become one of Grameen Foundation’s Community Knowledge Workers (CKWs) in 2010. With the smartphone and training provided by Grameen Foundation, he has improved his coffee harvest. He’s also added bananas, cabbage, goats and pigs to his farm.
As a CKW, Charles helps his neighbors by sharing farming information that he accesses on his smartphone. He has connected hundreds of other farmers to vital farming advice.
Mariatu, who lives in a small village in Ghana, registered for Grameen Foundation’s Mobile Midwife service at the start of her third pregnancy. Mobile Midwife sends poor pregnant women and new mothers vital care information via mobile phone to help them have healthier pregnancies and better care for their babies during the first year of life.