Though mobile financial services offer microfinance institutions an important new channel to serve clients, their staff remain their most valuable asset. This is an important consideration for institutions as transitioning to mobile-based services will require all of their departments to navigate change.
This publication by the European Microfinance Platform analyzes a variety of macro- and micro-level factors that can impact the scalability and sustainability of youth integrated services. The work of two Ecuadorian credit union partners, Cooperativa San Jose and Cooperativa Cooprogreso, are highlighted to share their experiences of developing youth financial and nonfinancial services.
For microfinance institutions (MFIs) with social missions, understanding changes in client well-being has become more important as MFIs are held to task to demonstrate both outreach to the poor and improvements in their lives.
Despite the large sums of money being poured into digital financial services around the world, enrollment and usage remain low and few services reach those who need them most. Grameen Foundation worked with two institutions that offer microfinance services in Uganda to help increase the adoption of digital services among current and potential clients.
With the rapid growth of mobile money services, financial providers are testing ways to use this distribution option. The infrastructure offered by mobile money operators allows financial services providers to reduce distribution costs and increase staff efficiency, while customers benefit from having more convenient and lower-cost financial access points.
Though agriculture is the main livelihood for most Kenyans, more than 75 percent of the country’s agricultural outputs are still produced by smallholder farmers on small plots of land using traditional technologies—and mainly for consumption rather than sale.
This interim report explores how households in
This study identifies challenges and opportunities of using mobile money with savings groups as it assesses:
As the largest among the fast-growing economies of Africa, Nigeria is a promising market for mobile financial services. More than 80 percent of adults have access to a mobile phone and a sizeable number (64 percent) own their phones. Though almost 57 percent of Nigerian adults have no access to formal financial services, only 0.1 percent of adults actively use mobile money.
This report reviews the constraints that are hindering the adoption of traditional financial services by the mass market in Nigeria. It then provides an in-depth analysis of the banking landscape for digital finance and reviews barriers to adoption, such as the regulatory context, technical and infrastructure challenges, lack of agent networks and mobile and language literacy among the target demographic.